How do I register?
In order to register for classes, you would need to first register for our parent portal by filling out the interest form at the following link: Registration Form
Once you have filled out the form and created a customer portal, you can login to the parent portal at the following link: Parent Portal to access our list of classes and enroll your kid(s) in a class.
See the Registration page for more detail.
When can I register my gymnast?
So long as there is space in the classes, we will accept new students at any time throughout the session.
What type of class should I register for?
If your child was previously enrolled in preschool classes but will be 5 years old by their first day of class, you can register your child for 101 class(es). Otherwise, you should register your child for the same type of class (101/201/Pre-Team) they were enrolled in previously. We move kids up on a rolling basis, and your child’s coach will reach out to you when they are ready to move up to the next level.
How do I find/enroll in a class?
When you log into the parent portal, on the main dashboard there is a button to find classes. (On the top of the screen, there is also an option to select Classes & Events then select Find Classes) Once on the Find Classes screen you can apply filters to narrow your search. For example, you can filter by Days of the Week and/or filter by Category 1 (Preschool, Recreational (101/201), or Pre-Team). Once you find a class you would like to enroll in select add to cart, then select the appropriate students, mark if you agree to the listed policies, and select add.
What if the class I want to enroll in is full?
You can follow the same steps described above to add your child to the wait list for a given class. You can add your child to multiple wait lists, and you can even add your child to a wait list for your preferred day/time while they are enrolled in another class.
What if I’m interested, but I want to see how my child responds before committing?
We offer one complimentary trial class. In order to offer a child a trail of a class, a spot must be available in that class. You can register your child for a trail class by selecting the “trial” option during the class registration process. Credit card information is NOT required to book a trial class! The new system allows for online payments through the parent portal, so you may set that up after the completion of the trial class and finalizing your student’s continued registration.
Please be sure to speak with a gym administrator before you leave your trial class to let us know if you’d like to continue or drop. We would not perform the drop until we formally hear from you as that would remove your spot in the class.
What is the best way to contact you if I have issues with registration?
If you require assistance with registration or have questions about a current account, please email us at staff@austingymnasticsclub.com or call us at 512-270-0197. The best hours to contact us are between 9am-3pm as all of our administrators are also coaches and begin their afternoon shifts at 3pm.
Are there administrative or registration fees?
No!
How do I pay?
We accept monthly payments through your portal. Tuition posts in the portal on the 1st of the month and monthly payments are due by the end of the first week of the month.Per policy we will charge unpaid balances to the card or account on file at the end of the month.
We do also offer auto-payments through the portal, however, this must be formally requested by the family in order for the billing info to be set to auto-pay,otherwise you will need to manually make payments through the portal each month.
We also accept semester payments via check or cash, and offer a 5% discount for any family paying for the entire semester via check or cash. If you would like to pay for the entire semester but are unsure of the proper amount, please reach out to a gym administrator through your portal.
Do you offer scholarships?
We do not have formal scholarships but come talk to us if you need help for a period of time.
Do you offer a sibling discount or multi-class discount?
Yes! We offer a multi-student discount of $10/student for 101, 201, pre-team, and competitive team athletes and $5/student for preschoolers. We offer the same discount if you have one student attending multiple classes per week, however we only offer each family one of these discounts. If you have multiple students attending multiple classes, for example, you would not receive both the multi-student and multi-class discount simultaneously.
What should we wear?
We do not have a specific dress code, however we prefer that our students wear gymnastics leotards with gym shorts, or general athletic wear that does not fit too loosely. Gymnasts should go barefoot during class. Hair should be worn so that it will not obstruct the vision, and jewelry should await its owner outside the gymnastics area.
The key considerations are keeping the body free to move unobstructed, and maintaining the coach’s ability to quickly spot or catch the kids during class.
Do you offer make-up classes for absences?
We do offer make-up classes for regular class absences, however we will only accept makeup students if the make-up class has been scheduled in advance via the parent portal!We will not accept drop-in makeups for any reason. Make-up classes expire after 30 days, so please don’t wait to schedule! You may also email us if you know you are going to be absent and we can submit your absences in advance.
If you need assistance scheduling a makeup class, or have a question about an absence or a missing absence please message us through the portal and a gym administrator will be happy to assist.
What if we can’t attend the make-up classes, will you prorate tuition?
We will prorate tuition on a case-by-case basis, generally in the case of illness or injury that prevents regular attendance. Our classes are generally full, so we cannot prorate tuition for every conflict. However, we do try to provide as much flexibility to our families as possible so please reach out if you have a question about your tuition.